Terms of Service

30 days — that’s your window to request a return from delivery.

What you need to know

Using chappalmania.com means you accept these terms.
Orders: We may refuse or cancel for suspected fraud, stock limits, or pricing errors.
Pricing & payments: USD only; taxes shown at checkout; pay with PayPal, credit/debit cards, Stripe, or Airwallex.
Shipping: Handling time 1-1 business days; transit time 2-5 business days; standard shipping fee $6.99 per order.
Returns: 30 days from delivery; refunds processed 5-7 business days after inspection; 5-10 business days to appear on your statement.
We protect our content and brand assets; please don’t copy, scrape, or misuse the site.
Liability is limited to the amount you paid for the order at issue.

1. Acceptance of terms

Welcome to Chappalmania. By accessing or using chappalmania.com and our services, you agree to these Terms of Service. If you do not agree, please discontinue use. We may update these terms at any time as described below.

2. Your account and information

You agree to provide accurate, complete information and to keep it updated. You are responsible for safeguarding your login credentials and for all activity under your account. If you believe your account is compromised, contact us immediately.

3. Orders and our right to refuse or cancel

Your order is an offer to purchase. We may confirm receipt, but final acceptance occurs when your order is prepared for shipment. We may refuse or cancel any order if we suspect fraud or abuse, if an item is out of stock, or if there is an obvious pricing or listing error. If we cancel after you have been charged, we will refund the amount paid for the canceled items.

4. Pricing, currency, and payment

All prices are listed in USD. Applicable taxes are shown at checkout where required. By submitting a payment, you authorize us to charge the total order amount to your chosen method. We accept the following payment methods: PayPal, credit/debit cards, Stripe, Airwallex.

5. Shipping and delivery

We aim to move beautifully and quickly: standard handling time is 1-1 business days. After dispatch, standard transit time is 2-5 business days. A standard shipping fee of $6.99 per order applies. Delivery timelines are estimates and may vary due to factors outside our control. For full details, please review our shipping topics.

6. Returns and refunds

You have 30 days from delivery to request a return. Once your return is received and inspected, refunds are processed within 5-7 business days; your bank or provider may take an additional 5-10 business days for the credit to appear. No restocking fee applies. Original shipping fees are refunded only when Chappalmania is at fault. For how to start a return, see our returns and refund topics.

7. Acceptable use

Let’s keep it elegant. You agree not to: (a) misuse the site or engage in unlawful activity; (b) copy, scrape, crawl, harvest, or use automated means to access or extract content or data; (c) interfere with site security or functionality; (d) use our content, trademarks, or imagery without permission; (e) resell, sublicense, or commercially exploit the site or its materials except through normal purchasing for personal use.

8. Intellectual property

All content on chappalmania.com—including text, graphics, images, logos, product names, and software—is owned by or licensed to Chappalmania and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

9. Disclaimer of warranties; limitation of liability

The site and all products and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Chappalmania is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim related to your purchase or use of the site will not exceed the amount you paid for the order giving rise to the claim.

10. Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, epidemics, labor disputes, supply chain disruptions, transportation interruptions, power outages, or government actions.

11. Governing law

These terms are governed by the laws of the country in which the brand operates, without regard to its conflict of law principles.

12. Changes to these terms

We may update these terms at any time. Changes take effect when posted on this page. Your continued use of the site after changes are posted means you accept the revised terms.